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Frequently Asked Questions – General
Is Recycle That a nonprofit organization? Are the items I drop into the collection box tax-deductible?
Recycle That is a for-profit business. Each collection box is associated with a Community Partner that is paid for items collected. While some of the Community Partners are charitable organizations and will issue receipts for donated items, receipts cannot be issued for donations dropped into a Recycle That collection box.
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Why should I give my items to you if you’re a for-profit company?
The items are donated to the Community Partner. Recycle That is a for-profit company that purchases the items from the community partner and is able to find uses for your used items. We provide a convenient way for you to recycle your items, giving them new life, rather than sending them to the landfill. Our collections support local community organizations. Each time a collection box fills up, we pay the community partner, referenced on each box, for each item collected. To find a collection box for a particular community partner, visit the Locate A Box page of our website.
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What areas are covered by your free pick-up service?
While we do not provide front door pick-up services, we are expanding our collection box locations throughout the areas we serve. Please visit the Locate A Box page of our website to find a collection box location that best suits your needs. We are seeking new locations for collections boxes. Please contact us if you have a location you would like us to include in our expansion.
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What do you accept for recycling?
We accept clothing, shoes, backpacks & purses, accessories such as belts, hats & scarves, bedding, bath & linens, books, CDs and DVDs. Please do not leave other items that are not listed. Out of respect for the property owners that have agreed to host a collection box, please do not leave any items outside the collection box.
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What happens to the items you collect?
Items collected are sorted to determine the best possible use for each item. Clothing and accessories in usable condition are typically sent in bulk overseas and sometimes sold domestically for reuse. Books, CDs and DVDs in good condition are sent to the secondary book market for reuse. Some items, including clothing, bedding, bath & linens, are recycled for new uses such as industrial wipe clothes. As a last resort, items are recycled to recover the basic metals and fibers for use in newly manufactured products. By dropping your unused items in the collection box, you are reducing the number of items sent daily to local landfills.
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How do I find a collection box?
Recycle That is expanding our collection box locations throughout the areas we serve. Visit the Locate A Box page of our website to find a location near you. We are seeking new locations for collection boxes. Please contact us if you have a location you would like us to include in our expansion. Items must fit into the collection box chute. Please do not leave items outside the collection box, out of respect for the property owners that have agreed to host a collection box.
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Can I get back an item I put into a collection box?
Once you have dropped an item into a collection box, we are unable to return it. Please make certain you intend to give away an item before dropping it in the collection box. Because our collection boxes are only emptied when they are completely full, your item mixes in with hundreds of other items. Once the items reach our warehouse they are sorted to determine the best possible use and are packaged with hundreds of other similar items making it impossible to locate any one specific item.
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Frequently Asked Questions – Community Partner
How do I get started as a community partner?
All you need to do is give us a call at 303-426-0688, or visit our Contact Us page. We will provide everything required for you to start receiving money for the items deposited into your collection box. There is no up front cost to you. Recycle That will provide a collection box that will be placed on your property (or if you don’t have a location, Recycle That will provide one). Recycle That reserves the right to only place collection boxes in areas with adequate access and appropriate surroundings. We provide all required support for the collection box, including regular maintenance and emptying the box when it is full.
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Does a community partner need to be a charitable or non-profit organization?
No. Recycle That will provide fund raising opportunities for any type of community organization that meets Recycle That standards. In addition to charitable causes, Recycle That encourages schools, libraries, day care centers, home owner associations, religious centers, and other community groups to consider becoming a community partner to encourage community awareness and participation in recycling used and unwanted items while earning money for their particular cause.
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Is there an up front cost to becoming a community partner?
There is no cost to your organization. Recycle That is responsible for all the costs and logistics of becoming a community partner.
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What if we have a one time event or need a special pickup?
If you are planning a special collection event, call us at 303-426-0668 or Contact Us. We can provide larger collection boxes or link you to our community partners that can assist you.
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How can I promote my collection box to increase items collected?
Visit our Community Partner web page. There you will find helpful ideas and tools you can use to promote your collection box(s).
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Can I have multiple collection boxes?
Absolutely! We have several community partners that have multiple collection boxes earning money for them. If you don’t have another location to use, Recycle that will find a location for you. Please call us at 303-426-0688 or Contact Us to discuss your options.
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What if I no longer want to be a community partner?
When you become a community partner, we will sign a Recycle That Fund Raising agreement. Your organization may terminate our agreement with 30 days written notice. We will make every effort to respond to your wishes in a timely manner.
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Frequently Asked Questions – Location Host
I’m interested in a collection box on my property – what do I need to do?
All you need to do is give us written permission by calling us at 303-426-0688 or Contact Us. There is no cost to you. Recycle That will provide a collection box that will be placed on your property and will provide the required support for the collection box, including regular maintenance and emptying the box when it is full. Recycle That reserves the right to only place collection boxes in areas with adequate access and appropriate surroundings.
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Is there an up front cost for the location owner?
There is no cost to you. Recycle That is responsible for all the costs and logistics required to place a box at your location.
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Can my business provide multiple locations for collection boxes?
Absolutely! We are always looking for new locations. Please call us at 303-426-0688 or Contact Us to discuss.
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What do I do when the container is full or needs maintenance?
Call Recycle That at 303-426-0688 or Contact Us. We have a structured pickup schedule that is designed to empty collection boxes before they are full. When our driver is on site, the box is inspected for any required maintenance. Occasionally a collection box will become full sooner than expected. Please do not hesitate to Contact Us so that we can expedite a pickup at your location.
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How long after I call does it take for someone to be here?
Response wait times vary depending on the time of year and the type of request. Generally our turn around time is 1-2 days from notification. A slightly longer wait is possible during our summer and holiday busy seasons. Any requests regarding collection box overflow or maintenance needs will be expedited.
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What do I do if there are items left outside the collection box?
Although we discourage people from leaving items outside our collection boxes, sometimes items are left next to the collection box. If this occurs, please call us at 303-426-0688 or Contact Us. Typically this occurs only when the box is full. Each time the driver empties a collection box, he will always pickup up any items and debris in the surrounding area.
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Can we request a special pickup if we anticipate an event will fill the collection box?
If you are aware of an event that may cause a collection box to fill up, please call us at 303-426-0668 or Contact Us. We can schedule a special pickup as well as offer other solutions to support your event.
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How can I promote my participation as a location host to increase my business?
Visit our Community Partner web page. There you will find helpful ideas and tools you can use to promote your participation as a location host.
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Can the collection box be moved to a different location?
If you have a more visible and accessible location for your collection box, please Contact Us.
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What do I do if I want a larger collection box?
It is possible to switch a container on site. Please call us at Contact Us to discuss the details.
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Can I have a key to the collection box?
Insurance regulations preclude us from distributing keys to our collection boxes.
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What if I want to have the collection box removed from my property?
When you agree to permit Recycle That to place a collection box on your property, we will sign a Recycle That collection box Consent Agreement. Per this agreement, Recycle That will remove the box promptly from your location with 48 hours notice.
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